Shipping & Delivery

delivery information

Postage and Packaging Charges

When will I receive my order?

Postage and Packaging Charges

All orders over £100 are delivered FREE!

For orders under £100, our charges are based on your location and the weight of the order.

We will tell you exactly how much you will be charged before you finalise your purchase (once we know the size of the order and your postcode, the website can work it out for you).

Here's a breakdown of our delivery charges:*

(see map)
Orders up to 20 kilos Each Additional kilo (over 20)
A £6.50 £0.25
B £6.50 £0.25
C £15.00 £0.55
D £20.00 £0.65
E £20.00 £0.65

please note that postcodes beginning with the following characters have a delivery charge of £16.41 (up to 20 kilos). Each additional kilo is charged at £0.35 (over 20) :

PO30,PO32, PO34, PO35, PO36, PO37, PO38 ,PO40 ,TR21, TR22, TR23, TR24 and TR25

*All prices exclude VAT

map of the uk
click the map to enlarge

Still have questions? Contact 0844 499 5456 or email and we'll do our best to help.

When will I receive my order?

Usually you will receive it the next working day, but check the conditions below to be sure.

Applies to orders received before 1pm (UK time) on English working days (Monday to Friday, not bank holidays).

Order Placed On dispatched On Delivered to You
Thursday 13-00 Thursday Friday
Friday 10-00 Friday Monday
Weekends Monday Tuesday
Bank Holiday Monday Tuesday Wednesday


We promise to do our best to meet this commitment, but unfortunately things sometimes do go wrong. If your order is especially urgent please call 0844 499 5456 or email and we'll do our best to help.

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