What a year 2020 has been.
It has turned out very differently than expected, but we tried to do our best under the unprecedented circumstances. So before we start a new year full of energy and zest for action, we would like to THANK YOU to our friends, supporters and partners.
We hugely appreciate you being part of the family and thank you for doing business with us.
Our website will resume taking orders on Saturday 2 January 2021.
When we are back on the Monday full of energy, we will be dispatching all orders on that day (before 1pm). Delivery times will be 1-2 working days.
Some questions you may have while we are away…
Q: When are you open again?
We will reopen for orders on 2 January 2021. You will be able to place your order online.
Q: I have placed an order, has it been dispatched?
We made sure we dispatched all orders placed before the Christmas break. If you are still waiting for your order please await an update from Parcelforce.
Q: Can I order while you are away?
Our team are away for Christmas so we can only process any orders upon return.
You can send us an email requesting a call-back (please leave your name, products and number). Alternatively, you may visit our website on 2 January 2021 when we will be open to take orders.
Q: I have an account with you, can I submit a PO?
You may certainly send us your PO via email but we will be dispatching the day we return. We will acknowledge your email.
Q: I need to return an item.
Please send us an email outlining the reason for your return as well as your name and order number (found in your order confirmation email beginning with 0000). We will acknowledge and respond to you once we return.
From the team at Event Supplies, we’re wishing you a Merry Christmas and wish you all the best for the New Year.